Managed Service Questionnaire

Technology Questions

How many locations need support?*

Have you used a Managed Service company before?*

Are you currently under any managed services contract?*

Do you have any servers?*

What do you use your server(s) for?*

How many desktop computers are utilized?*

How many laptop computers are utilized?*

How many network switches does your organization have?

How many wireless access points does your organization have?

Does your organization use VPN or remote access to your internal network?*

What VPN or remote access software do you use?*

Are you using any backup systems or software?*

What backup solution or products are you using and on how many devices?*

How often do backups occur?*

Do you have a Firewall or network security appliance?*

What is the make and model of the firewall or security appliance?*

Does your organization issue cell phones or mobile devices?*

Are the cell phone or mobile devices managed?*

What security applications does your organization use?*

What other applications do you use?*

What email platform does your organization use?*

What other email platform does your organization use?*

What version of Microsoft Exchange Server is used?

Does your organization utilize Voice over IP (VoIP) service?*

What company provides your VoIP service?*

What kind of Internet connection do you have?*

What is your download and upload speed?*

If you don't know, go to speedtest.net and run a free test.

What else do you think we should know?*